Privacy Policy

1. General Information
We are pleased that you are interested in our website and services. The protection of your personal data is very important to us. Below, we provide information on the collection and use of your data when using our website and booking apartments at Art Apartments Hamburg.

The collection and processing of your personal data is carried out in accordance with the applicable data protection laws, especially the General Data Protection Regulation (GDPR).

2. Data Controller
The responsible party for data processing is:

Art Apartments Hamburg
[Company Name]
[Company Address]
[Phone Number]
[Email Address]

3. Collection and Use of Personal Data
We collect personal data when you voluntarily provide it to us during a booking, registration, or inquiry. Personal data includes:

Name, address, email address, phone number
Payment information (e.g., credit card details)
Booking and stay data (e.g., check-in/check-out dates, apartment preferences)

We use this data to:

Process your booking and fulfill the contract
Inform you of important changes related to your booking or our services
Respond to your inquiries
Improve our services

4. Legal Basis for Processing
The processing of your personal data is based on the following legal grounds:

Contract fulfillment (Art. 6(1)(b) GDPR): For the fulfillment of the contract concluded with you (e.g., booking apartments).
Consent (Art. 6(1)(a) GDPR): If you have given your explicit consent to the processing of your data (e.g., for receiving newsletters or offers).
Legitimate interests (Art. 6(1)(f) GDPR): To protect our legitimate interests, e.g., in analyzing website usage.

5. Disclosure of Personal Data
We do not share your personal data with third parties, except where necessary for the fulfillment of the contract (e.g., to payment service providers) or if we are legally required to do so.

6. Cookies and Tracking
We use cookies on our website to facilitate the use of the site and enhance its functionality. Cookies are small text files that are stored on your device. You can disable cookies in your browser settings, but please note that this may limit the functionality of our website.

We also use tracking tools (e.g., Google Analytics) to analyze and improve the use of our website. This is done in an anonymized form, so no conclusions can be drawn about your identity.

7. Data Retention and Deletion
Your personal data will be stored only as long as necessary for the fulfillment of the above-mentioned purposes or as required by law (e.g., for tax purposes). Afterward, the data will be deleted or anonymized.

8. Your Rights
You have the right to:

Obtain information about the processing of your personal data (Art. 15 GDPR)
Correct inaccurate personal data (Art. 16 GDPR)
Request the deletion of your personal data (Art. 17 GDPR)
Restrict the processing of your personal data (Art. 18 GDPR)
Object to the processing of your personal data (Art. 21 GDPR)
Withdraw your consent at any time (Art. 7(3) GDPR)

If you wish to exercise any of these rights, please contact us using the email address provided above.

9. Data Protection Officer
For questions regarding data protection, you can contact our Data Protection Officer:

[Name of Data Protection Officer]
[Address of Data Protection Officer]
[Phone Number]
[Email Address]

10. Changes to the Privacy Policy
We reserve the right to amend this Privacy Policy as needed to comply with current legal requirements or changes in our services. The current version will be available on our website.